.mfp-bg {
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 1042;
    overflow: hidden;
    position: fixed;
    background: #b9b9b9;
    opacity: .5
}

.mfp-wrap {
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 1043;
    position: fixed;
    outline: 0 !important;
    -webkit-backface-visibility: hidden
}

.mfp-container {
    text-align: center;
    position: absolute;
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    padding: 0 8px;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box
}

.mfp-container:before {
    content: '';
    display: inline-block;
    height: 100%;
    vertical-align: middle
}

.mfp-align-top .mfp-container:before {
    display: none
}

.mfp-content {
    position: relative;
    display: inline-block;
    vertical-align: middle;
    margin: 0 auto;
    text-align: left;
    z-index: 1045
}

.mfp-ajax-holder .mfp-content,
.mfp-inline-holder .mfp-content {
    width: 100%;
    cursor: auto
}

.mfp-ajax-cur {
    cursor: progress
}

.mfp-zoom-out-cur {
    cursor: -moz-zoom-out;
    cursor: -webkit-zoom-out;
    cursor: zoom-out
}

.mfp-zoom {
    cursor: pointer;
    cursor: -webkit-zoom-in;
    cursor: -moz-zoom-in;
    cursor: zoom-in
}

.mfp-auto-cursor .mfp-content {
    cursor: auto
}

.mfp-arrow,
.mfp-counter,
.mfp-preloader {
    -webkit-user-select: none;
    -moz-user-select: none;
    user-select: none
}

.mfp-loading.mfp-figure {
    display: none
}

.mfp-hide {
    display: none !important
}

.mfp-preloader {
    color: #ccc;
    position: absolute;
    top: 50%;
    width: auto;
    text-align: center;
    margin-top: -.8em;
    left: 8px;
    right: 8px;
    z-index: 1044
}

.mfp-preloader a {
    color: #ccc
}

.mfp-preloader a:hover {
    color: #fff
}

.mfp-s-ready .mfp-preloader {
    display: none
}

.mfp-s-error .mfp-content {
    display: none
}

button.mfp-arrow {
    overflow: visible;
    cursor: pointer;
    background: 0 0;
    border: 0;
    -webkit-appearance: none;
    display: block;
    outline: 0;
    padding: 0;
    z-index: 1046;
    -webkit-box-shadow: none;
    box-shadow: none
}

button::-moz-focus-inner {
    padding: 0;
    border: 0
}

.mfp-counter {
    position: absolute;
    top: 0;
    right: 0;
    color: #ccc;
    font-size: 12px;
    line-height: 18px
}

.mfp-arrow {
    position: absolute;
    opacity: .65;
    margin: 0;
    top: 50%;
    margin-top: -55px;
    padding: 0;
    width: 90px;
    height: 110px;
    -webkit-tap-highlight-color: transparent
}

.mfp-arrow:active {
    margin-top: -54px
}

.mfp-arrow:focus,
.mfp-arrow:hover {
    opacity: 1
}

.mfp-arrow .mfp-a,
.mfp-arrow .mfp-b,
.mfp-arrow:after,
.mfp-arrow:before {
    content: '';
    display: block;
    width: 0;
    height: 0;
    position: absolute;
    left: 0;
    top: 0;
    margin-top: 35px;
    margin-left: 35px;
    border: medium inset transparent
}

.mfp-arrow .mfp-a,
.mfp-arrow:after {
    border-top-width: 13px;
    border-bottom-width: 13px;
    top: 8px
}

.mfp-arrow .mfp-b,
.mfp-arrow:before {
    border-top-width: 21px;
    border-bottom-width: 21px
}

.mfp-arrow-left {
    left: 0
}

.mfp-arrow-left .mfp-a,
.mfp-arrow-left:after {
    border-right: 17px solid #fff;
    margin-left: 31px
}

.mfp-arrow-left .mfp-b,
.mfp-arrow-left:before {
    margin-left: 25px;
    border-right: 27px solid #3f3f3f
}

.mfp-arrow-right {
    right: 0
}

.mfp-arrow-right .mfp-a,
.mfp-arrow-right:after {
    border-left: 17px solid #fff;
    margin-left: 39px
}

.mfp-arrow-right .mfp-b,
.mfp-arrow-right:before {
    border-left: 27px solid #3f3f3f
}

.mfp-iframe-holder {
    padding-top: 40px;
    padding-bottom: 40px
}

.mfp-iframe-holder .mfp-content {
    line-height: 0;
    width: 100%;
    max-width: 900px
}

.mfp-iframe-scaler {
    width: 100%;
    height: 0;
    overflow: hidden;
    padding-top: 56.25%
}

.mfp-iframe-scaler iframe {
    position: absolute;
    display: block;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    border: 1px solid #c2c2c2;
    background: #000
}

img.mfp-img {
    width: auto;
    max-width: 100%;
    height: auto;
    display: block;
    line-height: 0;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
    padding: 40px 0 40px;
    margin: 0 auto
}

.mfp-figure {
    line-height: 0
}

.mfp-figure:after {
    content: '';
    position: absolute;
    left: 0;
    top: 40px;
    bottom: 40px;
    display: block;
    right: 0;
    width: auto;
    height: auto;
    z-index: -1;
    box-shadow: 0 0 8px rgba(0, 0, 0, .6);
    background: #444
}

.mfp-gallery .mfp-image-holder .mfp-figure:after {
    background: 0 0;
    position: initial
}

.mfp-figure small {
    color: #bdbdbd;
    display: block;
    font-size: 12px;
    line-height: 14px
}

.mfp-figure figure {
    margin: 0
}

.mfp-bottom-bar {
    margin-top: -36px;
    position: absolute;
    top: 100%;
    left: 0;
    width: 100%;
    cursor: auto
}

.mfp-gallery .mfp-image-holder .mfp-bottom-bar {
    position: initial
}

.mfp-title {
    text-align: left;
    line-height: 18px;
    color: #f3f3f3;
    word-wrap: break-word;
    padding-right: 36px
}

.mfp-image-holder .mfp-content {
    max-width: 100%
}

.mfp-gallery .mfp-image-holder .mfp-figure {
    cursor: pointer
}

@media screen and (max-width:800px) and (orientation:landscape),
screen and (max-height:300px) {
    .mfp-img-mobile .mfp-image-holder {
        padding-left: 0;
        padding-right: 0
    }

    .mfp-img-mobile img.mfp-img {
        padding: 0
    }

    .mfp-img-mobile .mfp-figure:after {
        top: 0;
        bottom: 0
    }

    .mfp-img-mobile .mfp-figure small {
        display: inline;
        margin-left: 5px
    }

    .mfp-img-mobile .mfp-bottom-bar {
        background: rgba(0, 0, 0, .6);
        bottom: 0;
        margin: 0;
        top: auto;
        padding: 3px 5px;
        position: fixed;
        -webkit-box-sizing: border-box;
        -moz-box-sizing: border-box;
        box-sizing: border-box
    }

    .mfp-img-mobile .mfp-bottom-bar:empty {
        padding: 0
    }

    .mfp-img-mobile .mfp-counter {
        right: 5px;
        top: 3px
    }
}

@media all and (max-width:900px) {
    .mfp-arrow {
        -webkit-transform: scale(.75);
        transform: scale(.75)
    }

    .mfp-arrow-left {
        -webkit-transform-origin: 0;
        transform-origin: 0
    }

    .mfp-arrow-right {
        -webkit-transform-origin: 100%;
        transform-origin: 100%
    }

    .mfp-container {
        padding-left: 6px;
        padding-right: 6px
    }
}

.mfp-ie7 .mfp-img {
    padding: 0
}

.mfp-ie7 .mfp-bottom-bar {
    width: 600px;
    left: 50%;
    margin-left: -300px;
    margin-top: 5px;
    padding-bottom: 5px
}

.mfp-ie7 .mfp-container {
    padding: 0
}

.mfp-ie7 .mfp-content {
    padding-top: 44px
}

.modal-cont {
    position: relative;
    background: #fff;
    padding: 19px 25px 25px 25px;
    width: auto;
    margin: 0 auto;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    border-radius: 4px;
    border: 2px solid #c8c9c9
}

.modal-close {
    display: block;
    position: absolute;
    right: 10px;
    top: 10px;
    text-decoration: none;
    color: #fff;
    width: 16px;
    height: 16px;
    line-height: 16px;
    text-align: center;
    background: #a4a5a5;
    -webkit-border-radius: 2px;
    -moz-border-radius: 2px;
    border-radius: 2px
}

.ie .modal-close,
.mac .modal-close,
.win.webkit .modal-close {
    line-height: 16px
}

.modal-close,
.modal-close i:before {
    cursor: pointer
}

.mac.mozilla .modal-close i:before {
    font-size: 12px;
    margin-left: 1px
}

.ie .modal-close i:before {
    display: inline-block;
    vertical-align: top;
    margin-top: 1px
}

.delete-modal-cont {
    padding-top: 30px;
    max-width: 285px;
    text-align: center
}

.close-modal-cont {
    padding-top: 30px;
    max-width: 285px;
    text-align: center
}

.confirm-quit-cont {
    padding-top: 30px;
    max-width: 285px;
    text-align: center
}

.add-note-cont {
    padding: 14px 20px 20px 20px;
    width: 460px
}

.add-new-user-modal-cont,
.connect-accounts-cont,
.forward-chat-cont,
.merge-request-cont,
.support-modal-cont
{
    padding: 19px 25px 25px 25px;
    width: 454px
}

.support-modal-cont {
    padding: 19px 25px 25px 25px;
    width: 494px
}

.modal-request-cont {
    padding: 19px 25px 25px 25px;
    width: 600px;
    border: 0;
    border-radius: 5px
}

.win.webkit .support-modal-cont {
    padding-top: 20px
}

.variable-modal-cont {
    padding: 9px 15px 5px 15px;
    width: 603px;
    background: #f6f6f6;
    display: none;
    position: absolute;
    z-index: 101;
    right: 25px;
    top: auto
}

.variable-modal-cont-chat {
    padding: 9px 15px 5px 15px;
    width: 603px;
    background: #f6f6f6;
    display: none;
    position: absolute;
    z-index: 101;
    right: 25px;
    top: auto
}

.webkit .variable-modal-cont {
    padding-top: 10px
}

.webkit .variable-modal-cont-chat {
    padding-top: 10px
}

.ck_editor-signature-staff textarea {
    width: 100%;
    height: 118px !important;
    max-height: 118px !important
}

.request-edit-modal-cont {
    max-width: 494px
}

.req-filter-modal-cont {
    max-width: 386px
}

.add-new-user-modal-cont {
    max-width: 352px;
    min-height: 363px
}

.fast-template-modal-cont
{
    padding: 19px 25px 25px 25px;
    width: 546px;
    max-height: 480px;
}

#add-new-user-modal .select2-container-multi .select2-choices {
    height: inherit !important;
    box-sizing: border-box
}

.modal-youtube-video {
    padding: 0;
    height: 480px;
    width: 853px
}

.modal-close-youtube {
    display: block;
    position: absolute;
    right: -25px;
    top: -25px;
    text-decoration: none;
    color: #fff;
    width: 22px;
    height: 21px;
    line-height: 14px;
    text-align: center;
    -webkit-border-radius: 2px;
    -moz-border-radius: 2px;
    border-radius: 2px
}

.webkit .modal-close-youtube {
    line-height: 17px
}

.ie .modal-close-youtube,
.mac .modal-close-youtube {
    line-height: 16px
}

.modal-close-youtube,
.modal-close-youtube i:before {
    cursor: pointer
}

.mac.mozilla .modal-close-youtube i:before {
    font-size: 12px;
    margin-left: 1px
}

.ie .modal-close-youtube i:before {
    display: inline-block;
    vertical-align: top;
    margin-top: 1px
}

.mfp-bg.mfp-bg-gallery {
    background: #0b0b0b;
    opacity: .8
}

.mfp-zoom-out-cur,
.mfp-zoom-out-cur .mfp-image-holder .mfp-close-gallery {
    cursor: -moz-zoom-out;
    cursor: -webkit-zoom-out;
    cursor: zoom-out
}

.mfp-arrow,
.mfp-close-gallery,
.mfp-counter,
.mfp-preloader {
    -webkit-user-select: none;
    -moz-user-select: none;
    user-select: none
}

button.mfp-arrow,
button.mfp-close-gallery {
    overflow: visible;
    cursor: pointer;
    background: 0 0;
    border: 0;
    -webkit-appearance: none;
    display: block;
    outline: 0;
    padding: 0;
    z-index: 1046;
    -webkit-box-shadow: none;
    box-shadow: none
}

button::-moz-focus-inner {
    padding: 0;
    border: 0
}

.mfp-close-gallery {
    width: 44px;
    height: 44px;
    line-height: 44px;
    position: absolute;
    right: 0;
    top: 0;
    text-decoration: none;
    text-align: center;
    opacity: .65;
    padding: 0 0 18px 10px;
    color: #fff;
    font-style: normal;
    font-size: 28px;
    font-family: Arial, Baskerville, monospace
}

.mfp-close-gallery:focus,
.mfp-close-gallery:hover {
    opacity: 1
}

.mfp-close-gallery:active {
    top: 1px
}

.mfp-close-btn-in .mfp-close-gallery {
    color: #333
}

.mfp-iframe-holder .mfp-close-gallery,
.mfp-image-holder .mfp-close-gallery {
    color: #fff;
    right: -6px;
    text-align: right;
    padding-right: 6px;
    width: 100%
}

.mfp-iframe-holder .mfp-close-gallery {
    top: -40px
}

.mfp-ie7 .mfp-close-gallery {
    top: 0;
    right: 0;
    padding-top: 0
}
/**********Omni Modals*************/
.js_init_modal_bg {
    background-color: #000;
    position: fixed;
    height: 100%;
    width: 100%;
    opacity: 0.2;
    z-index: 1080;
    display: none;
}
.js_init_modal {
    display: none;
    margin: auto;
    z-index: 1110;
    border-radius: 3px;
    position: absolute;
    background-color: #FFF;
    box-shadow: 0 0 0 2px rgba(0, 0, 0, 0.1);
    padding: 20px 25px 25px;
}
.js_init_modal .modal_close {
    background-color: #a4a5a5;
    border-radius: 2px;
    height: 16px;
    width: 16px;
    cursor: pointer;
    position: absolute;
    top: 10px;
    right: 10px;
}
.js_init_modal .modal_close i{
    color: #FFFFFF;
    display: block;
    font-size: 13px;
    left: 4px;
    position: relative;
    line-height: 17px;
    top: 0;
}
.js_init_modal .modal_title {
    font-size: 14px;
    font-weight: bold;
    color: #000;
    margin: -1px 0 22px;
    text-align: center !important;
}
/**********************************************/
.multiedit_cases_modal { min-width: 700px; max-width: 1000px;
    height: 547px;
    padding: 0;
}
.multiedit_cases_modal .modal-msg.txt-center {
     padding-top: 28px;
    font-size: 16px;
    margin-bottom: 17px;
}
#multiedit_cases_modal .wrapper {padding: 0px 22px 26px 25px; display: flex; min-width: unset}
#multiedit_cases_modal .wrapper .left  { height: 382px; width: 250px;}
#multiedit_cases_modal .wrapper .right {
    height: 382px; padding-left: 13px; width: calc(100% - 250px - 15px);
}
#multiedit_cases_modal .templates-hd { width: 250px}
@media (min-width:800px) {
    #multiedit_cases_modal .wrapper .left  { height: 382px; width: 319px;}
    #multiedit_cases_modal .wrapper .right { width: calc(100% - 319px);}
    #multiedit_cases_modal .templates-hd { width: 300px}

}

#multiedit_cases_modal .wrapper .left .info_panel_nano { height: 382px;}
#multiedit_cases_modal .wrapper .left .sidebar-inner-request-filters {padding: 0;}
#multiedit_cases_modal .wrapper .left .form-element .select-lbl {margin-bottom: 8px;}
#multiedit_cases_modal .wrapper .right .form-element .select-lbl .lbl {margin-bottom: 3px;}
#multiedit_cases_modal .wrapper .right .sidebar-inner-request-filters .form-element > .a17_additional_fields:first-of-type {margin-top: 2px}
#multiedit_cases_modal .wrapper .right .sidebar-inner-request-filters .form-element > .a17_additional_fields input { height: 26px;}
#multiedit_cases_modal .wrapper .left .sidebar-inner-request-filters .form-element {
    padding: 0 13px 2px 0px;
}
#multiedit_cases_modal .wrapper .left .info_panel_nano .a17_long_check .icheckbox_square-blue { float: left}
#multiedit_cases_modal .wrapper .left .info_panel_nano .a17_additional_fields .a17_long_check span
{
    width: unset;
    padding-left: 20px;
    float: unset;
    line-height: 13px;
}

#multiedit_cases_modal .wrapper .left .info_panel_nano .a17_additional_fields i.fa-eraser { margin-top: -20px}
#multiedit_cases_modal .wrapper .left .info_panel_nano .a17_long_check i.fa-eraser { margin: 0px 13px 0 0px}
#multiedit_cases_modal .wrapper .left .info_panel_nano .a17_additional_fields .custom_disabled,
#multiedit_cases_modal .wrapper .left .info_panel_nano .a17_additional_fields input[type=checkbox].custom_disabled::before {
    background: #f8f8f8;
    cursor: not-allowed !important;
    border: 1px solid #dbdbdb;
    border-radius: 2px;
}

#multiedit_cases_modal .wrapper .left .info_panel_nano i.fa-eraser:hover,
#multiedit_cases_modal .wrapper .left .info_panel_nano i.fa-eraser.active{ color: #4DA9E4}
#multiedit_cases_modal .footer-toolbar {height: 76px; visibility: unset; position: unset;}
#multiedit_cases_modal .footer-toolbar > * {display:unset;}
#multiedit_cases_modal .footer-toolbar-inner {padding: 25px; display: block !important;}
#multiedit_cases_modal .templates-cont .dropdown-menu-cont {bottom: 24px}
#multiedit_cases_modal #templates .dropdown_nano .nano-content { max-height: 430px !important}
#multiedit_cases_modal .dropdown_nano  { max-height: 465px}

#multiedit_cases_modal .wrapper .sidebar-inner-request-filters .form-element {border-bottom: unset; padding: 0}
#multiedit_cases_modal .case-staff-colorful[data-current-staff="1"]  .chosen-single,
#multiedit_cases_modal .case-staff-colorful .chosen-results li[data-option-array-index="1"],
#multiedit_cases_modal .case-staff-colorful .chosen-results li.no-results {background-color: #ffffff;}


#multiedit_cases_modal .wrapper .right .sidebar-inner-request-filters {padding: 0;}
#multiedit_cases_modal .wrapper .right .sidebar-inner-request-filters .form-element {  width: unset; margin-bottom: 16px}
#multiedit_cases_modal .wrapper .right .req-mass-action {width: 100%; margin-bottom: 20px;}
#multiedit_cases_modal .wrapper .right .req-mass-answer,
#multiedit_cases_modal .wrapper .right .req-common-note
{
    -webkit-border-radius: 2px;
    -moz-border-radius: 2px;
    border-radius: 2px;
    border: 1px solid #ddd;
    text-align: center;
    text-transform: uppercase;
    color: #949494;
    background-color: #f6f6f6;
    font-size: 14px;
    padding-top: 15px !important;
    padding-bottom: 20px;
    cursor: pointer;
    height: 148px;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
}
#multiedit_cases_modal .wrapper .right .req-mass-action:hover > div
{
    border-width: 3px;
    padding-top: 13px !important;
    background: #ffffff;
}
#multiedit_cases_modal .wrapper .right .req-mass-action-cont .add-multi-answer
{
    margin: 0;
}
#multiedit_cases_modal .wrapper .right .req-mass-action-links-cont {color: #A4A5A5; padding-bottom: 5px;}
#multiedit_cases_modal .wrapper .right .req-cancel-link {float: right}
#multiedit_cases_modal .wrapper .right .req-cancel-link a {
    font-size: 13px;
    color: #E15858;
    text-decoration: none;
}
#multiedit_cases_modal .wrapper .right .req-mass-answer-link,
#multiedit_cases_modal .wrapper .right .req-common-note-link {
    font-size: 13px;
    color: #009EE1;
    text-decoration: none;
}
#multiedit_cases_modal .wrapper .right .req-mass-answer-link.active,
#multiedit_cases_modal .wrapper .right .req-common-note-link.active {
    color: #000000;
    font-weight: bold;
}
#multiedit_cases_modal .wrapper .right .req-mass-answer div.description,
#multiedit_cases_modal .wrapper .right .req-common-note div.description {
    text-transform: none;
    padding-top: 15px;
    margin: 0 10%;
}
#multiedit_cases_modal .wrapper .right .text-area-box{
    height: 295px;
    padding: 0;
    display: flex;
    flex-direction: column;
}
#multiedit_cases_modal .wrapper .right .text-area-box.only_textarea {
    border-top: 1px solid #e0e0e0;
    margin-top: -1px;
 }
#multiedit_cases_modal .wrapper .right .text-area-box .redactor-box {height: 100%; border: none;}
#multiedit_cases_modal .wrapper .right .text-area-box .redactor-box .redactor-layer {
    height: 100%;
    max-height: 219px;
    padding: 15px;
}
#multiedit_cases_modal .wrapper .right .req-mass-action-cont textarea
{
    width: 100%;
    height: 100%;
    margin: 0;
    padding: 15px;
}

#multiedit_cases_modal .wrapper .right .text-area-box .redactor-box .redactor_nano  {

    margin-top: 0px;

}
#multiedit_cases_modal .wrapper .right .text-area-box .redactor-box .redactor-toolbar  {
    border-left: 0;
    border-right: 0;

    margin: 0px !important;
}

#multiedit_cases_modal .wrapper .right .text-area-box .answer-action-box {
    margin: 0 5px 0 10px;
    min-height: 33px;
     max-height: 145px;
}
#multiedit_cases_modal .wrapper .right .text-area-box  .atach-items {padding-top: 3px; height: 25px;}
#multiedit_cases_modal .wrapper .right .text-area-box .atach-it:first-of-type {margin-top: 0}
#multiedit_cases_modal .wrapper .right ._emoji_block {position: absolute; right: 10px;}
#multiedit_cases_modal .wrapper .right ._emoji_block i{
    background: url("/img/emoji_ico.png");
    background-size: 16px;
    display: block;
    width: 16px;
    height: 16px;
    margin-top: 4px;
    cursor: pointer;
 }
#multiedit_cases_modal .wrapper .right .attach-wrapper {width: 100%;    max-height: 145px;}
#multiedit_cases_modal .wrapper .right .attach-wrapper #attachments_allowed {max-height: 110px; margin-bottom: 10px}

#multiedit_cases_modal .case_update_button {margin-left: -3px;}
#send-delay .btn_undo {
    float: left;
    background: #eb6c6c;
}
#multiedit_cases_modal #spin_update_button
{
    background-color: #4ca9e4;
    margin-right: 0 !important;
}
#multiedit_cases_modal .nano.select_nano > .nano-content { max-height: 190px }