In our
knowledge base article editor, we used to rely on an older Imperavi HTML editor. Over time, this editor became outdated and unsupported, which led to a lot of bugs and and in general, the editor has become obsolete.
Now, we’ve upgraded to the latest version from the same developer. This new editor was built from the ground up in pure JavaScript and should offer a much smoother, more reliable performance. The interface remains straightforward and user-friendly, so you’ll have no trouble getting used to it. Here, we highlight some handy features that make creating and editing articles faster and more visually appealing.